Watch this video first! The following the final deliverable showcasing a specific path through our desktop program, emphasizing the features of the application and their advantages over current methods of conducting investigations.
How might the design of an intelligent interface enable an analyst to collaborate with a knowledge graph to understand relevant data and forge useful insights?
A Mid-level Intelligent analyst at The Laboratory for Analytic Sciences (LAS)
Kari has been working on a Request for Information (RFI) regarding the 2015 Bundestag hack. She received new information this morning from the German federal police that there is a connection between the 2015 phishing campaign and suspect Dmitry Badin. Kari needs to know more about how Badin got involved, and who may have hired him.
We began by researching our user through interviews with analysts at LAS, and using this information to create a detailed persona that highlights their goals and pain points. Then, we mapped out a user journey, outlining the steps they take when while they engage in intelligence work. This process helped us identify key touchpoints and areas where pain points arise.